Before AI changes a workflow, define who can approve it

ServiceNow made AI Workflow Factory globally available on 6 October, connecting process discovery, workflow building and runtime under AI Control Tower. Autonomous Engineer remains Early Access. The architecture decision is who may turn a measured process problem into an approved production change—and which business outcomes must remain protected while the platform optimizes.

Published source: Before AI Changes a Workflow, Define Who Can Approve It · Issue 007

Before AI Changes a Workflow, Define Who Can Approve It — Vantograph Weekly